Effective Date: 05/03/2025

At AIBT Bahrain, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with the Bahrain Personal Data Protection Law (PDPL – Law No. 30 of 2018).

1. Scope

This policy applies to all personal data collected through:

• Our website(s), forms, and online platforms.

• In-person interactions (e.g., consultations, training sign-ups).

• Communications via phone, email, or messaging apps.

• Digital services including e-learning platforms, newsletters, and customer support.

2. What Information We Collect

We may collect the following types of personal data:

• Personal Identifiers: Full name, national ID/passport number, date of birth.

• Contact Details: Phone number, email address, physical address.

• Professional Information: Job title, company, qualifications (for training or B2B services).

• Billing Information: Payment card details, billing address (processed via secure gateways).

• Digital Information: IP address, browser type, device ID, usage statistics.

• Cookies & Analytics: Preferences, session data, and browsing behavior on our website.

3. How We Use Your Data

We collect your data to:

• Provide services and fulfill contractual obligations.

• Process purchases, registrations, or subscriptions.

• Send updates, newsletters, or marketing materials (only with consent).

• Personalize your learning or service experience.

• Improve our website and digital offerings through analytics.

• Meet legal and regulatory compliance requirements in Bahrain.

4. Legal Basis for Processing

We only process your personal data when:

• You give explicit consent.

• It’s necessary to fulfill a contract.

• We have a legal obligation (e.g., tax or regulatory purposes).

• It is in AIBT’s or a third party’s legitimate interest (e.g., security, fraud prevention).

5. Data Sharing & Third Parties

We do not sell or rent your personal data.

We may share limited data with:

• Payment processors (e.g., BenefitPay, Stripe) for transactions.

• Email marketing services (e.g., Mailchimp) for newsletters—only if you’ve opted in.

• Government authorities, when legally required.

• IT service providers, for secure storage or platform hosting (under strict confidentiality agreements).

6. International Data Transfers

If data is transferred outside Bahrain, it will only be:

• To countries with adequate data protection laws.

• Under safeguards approved by Bahrain’s Personal Data Protection Authority (PDPA), such as Standard Contractual Clauses.

7. Data Retention

We retain your personal data only as long as:

• Necessary to fulfill the purposes outlined above.

• Required by law (e.g., financial records for 10 years).
  Once no longer required, your data is securely deleted or anonymized.

8. Your Rights (as per PDPL)

You have the right to:

• Access your personal data we hold.

• Request correction or update of incorrect data.

• Withdraw consent for processing (where applicable).

• Request deletion of data (subject to legal retention exceptions).

• Object to processing for direct marketing purposes.

• File a complaint with Bahrain’s Personal Data Protection Authority.

To exercise these rights, contact:
 aibt@batelco.com.bh
+973 17580455 | +973 38992005

9. Security Measures

We implement strict physical, administrative, and technical safeguards to protect your data, including:

• SSL encryption on our website.

• Firewalled and access-controlled databases.

• Staff training on data confidentiality.

• Limited access on a “need-to-know” basis.

10. Cookies Policy

Our website uses cookies to:

• Enhance user experience.

• Track usage behavior for analytics.

• Store session preferences.

You can manage cookie settings through your browser. By using our site, you consent to cookie usage in line with this policy.

11. Children’s Privacy

Our services are not intended for users under 18 years old without parental/guardian consent. We do not knowingly collect data from minors without authorization.

12. Policy Updates

We may update this policy to reflect legal or operational changes. Updates will be posted on our website with the revised effective date.

13. Contact Information

If you have questions about this policy or your personal data:

AIBT Bahrain
P.O. Box: Building 2317 Road 2830, Seef
Manama, Kingdom of Bahrain
 aibt@batelco.com.bh
+973 17580455 | +973 38992005